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Refund/
Return Policy
BLACKGIRLSSKIN.COM
(BGS)
Refund and Return Policy
At BLACKGIRLSSKIN.COM (BGS), we strive to provide high-quality products at discounted prices. Due to the nature of our small business and the significant price discounts we offer, we have a strict no-refund policy. However, we understand that errors can occur, and we will take steps to correct them.
_Double-Check Your Order_
Before completing your purchase, please carefully review your order to ensure that it is accurate and complete. We cannot accommodate changes to orders once they have been processed.
_No Refunds_
BGS does not honor refunds due to the nature of our small business and the huge price discounts we offer. All sales are final.
_Wrong Product_
If we ship you the wrong product, we will re-ship the correct product at no additional cost to you. To initiate the re-shipment process, please contact us on our Contact Page for further instruction.. provide your order number and packing slip.
_Return Shipping_
In cases where a product is returned to us due to an error on our part, we will cover the cost of return shipping.
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-Broken, Damaged Or Lost Products- Leaking Products
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BGS is not responsible for broken, damaged or lost products, as those responsibilities falls upon the mail carrier service; USPO, UPS. However, BGS will assist you with settling your dispute with mail carriers by providing you with the appropriate links to file your claim. In most cases, packages comes with an automatic $100.00 insurance. See carriers policies.
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Leaking Products: Should your product leak due to inadequate packaging by BGS, we will replace the product. DO NOT OPEN the product. Take photos, have your order number, Contact BGS for a replacement product or store credit.
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If you have any questions or concerns about our refund and return policy, please don't hesitate to contact us.
By making a purchase from BLACKGIRLSSKIN.COM (BGS), you acknowledge that you have read, understood, and agree to our refund and return policy.